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Boost your Customer Relation with an agile, multilingual and efficient call center
INDUSTRIES WE SERVE
Why choose Everestix?
Based in Madagascar, Everestix offers an outsourcing solution that combines European quality and competitive pricing. Our strengths:
🌍 Multilingual teams: French, English, Malagasy
📈 Real-time tracking, KPIs and performance reports
🔁 Flexible team: rapid scaling up according to your needs
🔐 Secure & GDPR compliant processes
👥 Human management: low turnover, committed team
🧠 Integration with your tools (CRM, telephone, reporting)
🌍 Multilingual teams: French, English, Malagasy
📈 Real-time tracking, KPIs and performance reports
🔁 Flexible team: rapid scaling up according to your needs
🔐 Secure & GDPR compliant processes
👥 Human management: low turnover, committed team
🧠 Integration with your tools (CRM, telephone, reporting)
Our services
- 24/7 Multi-Channel Customer Support
- After-sales service & complaints management
- Order taking, reservation
- Helpdesk & technical support
- Hotline in French, English and Malagasy
- Lead generation & appointment setting
- Customer relaunch, loyalty & upselling
- Satisfaction surveys & polls
- Telephone prospecting (B2B / B2C)
- Reactivation of old customers
- Email & Online Chat Support
- Moderation of social networks (Facebook, WhatsApp, Instagram, etc.)
- CRM integration (Zoho, HubSpot, Salesforce, etc.)
- AI-assisted tools for agents
- Virtual Assistant & Administrative Tasks
- Making medical appointments
- Real estate prospect tracking
- E-commerce support
- Insurance renewal
Affordable price plans for you!
Starter
- 01 agent
- 300 calls/week
- Ideal for self-employed/small businesses
Popular Choice
Premium
- 10+ agents
- Multilingual
- KPI monitoring
- 24/7 hotline
Pro
- 3 agents
- CRM report
- Dedicated project manager
Do you want to move to the next level ? Let's build your success
